Position: Country Operations Manager / Kierownik ds. Operacji Logistycznych
Location: Warsaw, Poland
Employment Type: Full-Time – Hybrid work pattern

Are you ready to be part of a dynamic and innovative logistics company poised to revolutionise the industry? My client is on a mission to redefine how goods move from Poland to the Ukraine. Their vision is to create seamless, efficient, and sustainable logistics solutions for the C2C and online retail market. As they embark on this exciting journey, they are seeking a talented and driven Country Operations Manager to lead their operations and build the team in Warsaw. The team will comprise of 10 office staff and 4 drivers.

The Role:

As the Country Operations Manager, you will be at the forefront of their operational strategy and execution in Poland. You will oversee all aspects of our logistics operations, ensuring excellence in service delivery, operational efficiency, and customer satisfaction. This role is crucial to their growth, requiring a blend of strategic thinking, operational expertise, and a hands-on approach.

Key Responsibilities:

• Operational Leadership: Lead and manage the daily operations ensuring optimal performance and alignment with company goals.
• Strategic Planning: Develop and implement operational strategies that support our growth objectives and enhance our competitive edge.
• Team Management: Build, mentor, and inspire a high-performing operations team. Foster a culture of continuous improvement and accountability.
• Process Optimisation: Identify opportunities to streamline processes, reduce costs, and improve service quality. Implement best practices and innovative solutions.
• Customer Focus: Ensure a high level of customer satisfaction by maintaining exceptional service standards and addressing operational challenges proactively.
• Compliance and Safety: Ensure all operations comply with relevant regulations, health and safety standards, and company policies.
• Stakeholder Engagement: Collaborate with internal teams, partners, and external stakeholders to drive operational success and achieve strategic objectives.
• Data-Driven Decisions: Utilise data analytics to monitor performance, identify trends, and make informed operational decisions.

Requirements:

• Experience: Proven experience in a senior operations role within the logistics, supply chain, or related industry. Start-up experience or working for a start-up or medium sized logistics company is highly desirable.
• Leadership Skills: Demonstrated ability to lead and develop teams, with strong people management and communication skills.
• Language skills: Fluent Polish and good English skills.
• Strategic Vision: Capable of strategic thinking and translating strategy into actionable plans.
• Problem-Solving: Strong analytical and problem-solving abilities, with a focus on operational excellence.
• Customer Orientation: Commitment to delivering exceptional customer service and experience.
• Adaptability: Thrives in a fast-paced, dynamic environment with a willingness to get hands-on when needed.
• Education: Bachelor’s degree in business, logistics, or a related field.
• Knowledge: Deep understanding of logistics operations, including warehousing, transportation, and supply chain management.

What We Offer:

• Competitive Salary: A salary package that reflects your skills and experience.
• Contract: Umowa o Pracy
• Growth Opportunities: The chance to be part of a fast-growing start-up with career advancement opportunities.
• Innovative Environment: Work in a forward-thinking company that values creativity, collaboration, and continuous improvement.
• Impactful Work: Play a key role in shaping the future of logistics and making a tangible impact on their business and customers.

How to Apply:

If you are ready to take on this exciting challenge and contribute to the success of a pioneering logistics company, we would love to hear from you.